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Do you want to fully integrate our co-browsing technology into your own business? Choose the Enterprise Plan.



FREE

Best for:
– Surfing the web with friends
– Convince yourself how easy Surfly is

0

Per Month

  • Max. no. of agents: 1
  • Instant co-browsing
  • Cross-domain support

    Co-browsing is not limited to one site. You can simply keep on sharing your browser while jumping from site to site

  • Switch control

    Hand over control of the mouse and keyboard to anyone who has joined the co-browsing session with you

  • Rebrandable

    Customize the Surfly user interface to match your own site or web application

  • Videochat integration

    Use videochat to communicate with all users in the co-browsing session

  • Multiple agent control

    Just add the agents you need and keep track of their co-browsing activities

  • Widget for inbound sessions

    Use our Javascript snippet to quickly add a button on your website so your site visitors can start a co-browsing session with one of your customer support agents

  • Session dashboard

    View all active co-browsing sessions and get immediate notifications of new incoming sessions

  • Field-masking

    Hide specific fields on a webpage from being shared with others. This will keep passwords, payment data and other confidential information safe

  • Whitelabel
  • Specify client certificates
  • Limit cobrowsing scope
  • Private cloud
  • On-Premise appliance
  • API
  • Support: Email

PRO

Best for:
– Remote advice
– Remote sales

16

Per Seat

  • Max. no. of agents: unlimited
  • Instant co-browsing
  • Cross-domain support
  • Switch control
  • Rebrandable
  • Videochat integration
  • Multiple agent control
  • Widget for inbound sessions
  • Session dashboard
  • Field-masking
  • Whitelabel
  • Specify client certificates
  • Limit cobrowsing scope
  • Private cloud
  • On-Premise appliance
  • API
  • Support: Email & Phone

BUSINESS

Best for:
– Customer Service
– Technical Support

26

Per Month

  • Max. no. of agents: unlimited
  • Instant co-browsing
  • Cross-domain support
  • Switch control
  • Rebrandable
  • Videochat integration
  • Multiple agent control
  • Widget for inbound sessions
  • Session dashboard
  • Field-masking
  • Whitelabel
  • Specify client certificates
  • Limit cobrowsing scope
  • Private cloud
  • On-Premise appliance
  • API
  • Support: Email & Phone

ENTERPRISE

Best for:
– Integrating Surfly in existing software
– Enterprise customers with datacentres

CALL

  • Max. no. of agents: unlimited
  • Instant co-browsing
  • Cross-domain support
  • Switch control
  • Rebrandable
  • Videochat integration
  • Multiple agent control
  • Widget for inbound sessions
  • Session dashboard
  • Field-masking
  • Whitelabel
  • Specify client certificates
  • Limit cobrowsing scope
  • Private cloud (option)
  • On-Premise appliance (option)
  • API
  • Support: Email & Phone

 

 

 

Is the FREE version really free?

Yes, the free version is really free. But the number of cobrowsing sessions you can start is a limited to 5 per month.

Do I need a credit card for the FREE version?

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Can I get support when using a trial version?

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Can I upgrade or downgrade my subscription?

Yes, you can change your subscription at any moment. An upgrade will be effective immediately. A downgrade will be effective at the end of the current contract period (month or year).

Are the prices subject to VAT or sales tax?

That depends on your location.

Non-EU: For all customers outside the European Union, we do not have to add VAT.

EU: For companies in the European Union that have a valid VAT tax ID, we do not have to add VAT. For private individuals or organisations without a valid VAT tax ID within the EU, we have to add your country’s local VAT percentage.

The Netherlands: Surfly is based in the Netherlands so we have to add 21% VAT to customers (companies and individuals) based in the Netherlands.

How can I cancel my subscription?

Yes, you can cancel your subscription at any moment. The subscription will remain active until the end of the current contract period (month or year). Alternatively, you can also downgrade to the Free Version.

Which browsers are supported?

Cobrowsing with Surfly will work on all modern browsers: Chrome, Firefox, Safari, Internet Explorer 10+, Opera. It will also work on mobile Android devices using the Chrome browser. On Apple iOS devices Surfly requires the (free) Puffin browser.

Surfly’s videochat uses WebRTC and will run on Chrome and Firefox without the need to install any software. On other browsers a plugin will be installed the first time videochat is started.