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Category: Usecase

Google Helpouts – even better with Surfly

Today Google released Helpouts, a new service that allows you to get in touch with real people who can help you through a Hangouts session. This sounds like a great new tool to make the web more social and collaborative. When introducing Helpouts, they say: ‘Helpouts makes getting remote help as easy as clicking a link.’ This is very […]

Real-time web sharing in education

Surfly is a useful web sharing service for both teachers and students. Web sharing can be used in distance-learning programs and to support teachers in the classroom. Web sharing in distance learning With distance-learning programs, students and teachers do not have to be in the same classroom and they can communicate at their own pace. […]

Co-browsing API live

Our API is live! Now you can integrate our real-time co-browsing technology into your own product or website. Use cases for Surfly Surfly allows you to have a real-time look at a customer’s browser tab or to help clients purchase their favorite products, fill in forms, or solve service problems. With Surfly you’ll be able […]

Feature Friday: WebGL support

Having introduced support for PDF files, canvases and SVG programs, we now introduce support for the Web Graphics Library (WebGL). WebGL enables interactive 3D and 2D graphics. Now that Surfly supports this technology, you can use Surfly for even more sites! For example, use Google Maps simultaneously with your friends to pick out locations and […]

Feature Friday – Share more than just the web

Surfly allows you to share more than just web pages. When you open images, text files or even PDF files directly this will now just work! PDF support can be really useful when sharing and discussing documents remotely with others. We already had support for these kind of files through online web based applications that […]

Go beyond expectations with your customer service desk

If there is any place where companies have improved their engagement with their customers in recent years it is at the customer support desk. Increasingly, businesses are realizing that excellent customer support is the key to customer loyalty. The value of positive customer service experiences Research from Zendesk is clearly presented in a infographic showing the consequences of […]

How to get the most out of screen-sharing in Skype

For most people, Skype is a very easy way to stay in touch with others around the globe. People use Skype because it is free, it is easy to use and it has several tools for sharing experiences. For instance, you can use the camera in your laptop to send images of yourself or your […]

Using Surfly for remote pair programming

With Surfly you can easily share all of your actions on the web in real time without the need to install any other software. Working Remotely While we were developing Surfly, we found it to be a valuable tool for working with a remote dev team. We often discuss milestones and plan priorities. We initially did this using […]